Shipping policy
Customs, duties, and taxes
QuenchPlant is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
QuenchPlant is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Estimated Shipping Times
| Country | Processing Time | Shipping Time |
| United States | 0-7 days | 2-10 days |
| Canada | 0-7 days | 2-14 days |
| Rest of the world | 0-7 days | 10-30 days |
Estimated Shipping & Handling Costs (USD)
Below are the estimated shipping costs. Please note that these costs my change and the most up-to-date shipping costs are shown once an address is added to the order.
| Country | Shipping & Handling Cost |
| United States |
$7.21 |
| Canada | $7.21 |
| Rest of the world | $17.51 |
Shipper Information
Trade name: QuenchPlant
Email: support@quenchplant.com
Address: PO BOX 4949 SOUTH EDMONTON, EDMONTON AB T6E 5G8