How To & FAQ
FAQ
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How does Quench work?
Quench uses it's sensors to periodically measure the properties of the soil that it's placed in. It also measures the ambient light in order to determine if it's night or day. If the moisture content of the soil is below a threshold, Quench will produce a tone if it's daytime or blink red if it's at night.
The algorithms used help ensure that the day time and night time levels and wet and dry thresholds meet your specific environment of your plant.
Is my Quench alarming too soon?
2. Your potting mix is too chunky or not a soil/peat moss based mix.
- Quench works best in standard potting mixes. If your soil mixture it too chunky due to lots of bark, rocks, dried/live sphagnum moss or made from inorganic media like pumice or lava rock then no matter how well you try to compact the potting media around the sensors they still might not be able to make good contact.
3. Quench is not in a suitable location in the pot.
4. You are not watering your plant enough.
- Be sure to water the soil thoroughly until water starts to leak out of the bottom of the pot. It also helps to water close the vicinity of Quench in order for it to stop alarming sooner.
Is my Quench alarming too late?
1. Quench thinks it’s nighttime so it’s actually blinking.
2. The batteries died.
3. Quench is too quiet.
What plants can Quench be used in?
Quench can be used with any plant that grows in standard soil or peat moss based potting mixes. Quench does not work well in very chunky mixes or inorganic media like pumice because the sensors are not able to make good contact with the substrate.
How does the 100% Guarantee Work?
Follow the Quench Troubleshooting Guide and Thriving Houseplants Gueranteed guide and if Quench still is not performing as you wish, we will offer a 100% money back guarentee.
Does Quench work outdoors?
Quench was designed to be used indoors with indoor plants. We've had many customers successfully use Quench in potted outdoor plants, but we do not recommend this.