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FAQ

Quench is alarming too late

If you think Quench is alarming too late, here are some tips that can help:

  1. Quench thinks it’s nighttime so it’s actually blinking. If Quench is blinking instead of making a tone, it might be because it’s hidden under the shade of your plant. Try moving Quench further away from your plant such that during the day it can more easily sense the light.
  2. The batteries died. Quench starts making two beeps when the battery level becomes low. To make sure Quench is still working and the batteries are not completely drained, try taking Quench out of the soil, place it in a bright room, and ensure that you hear a tone. If you don’t, remove the plastic cover and replace the two standard LR44 batteries.
  3. Quench is too quiet. We designed the tone of Quench to quiet and subtle. We also designed Quench such that every Quench produces a unique mix of sound frequencies. If you have trouble hearing Quench, try switching your Quench devices to a different location. Try using the quieter Quench in a quieter room or in a plant that is closer to ear level.

Quench is alarming too soon

If you think Quench is alarming too soon, here are some tips that can help:

  1. The soil is not making good contact with the sensors. 

    • Quench works by periodically measuring the soil resistance. The soil must make good electrical contact with the sensors in order to properly measure the soil. Anytime Quench is inserted, moved, or adjusted, make sure to use your finger to re-compact the soil around the sensors and then water.  This helps remove any air gaps around the sensors and allows direct contact with the soil.

    • Use your finger to compress the soil around the sensors and then water:
    • Showing how to compress soil around Quench sensors
    • This ensures the sensors are in direct contact with the soil
    • Showing soil compacted around Quench Sensors
  1. Your potting mix is too chunky or not a soil/peat moss based mix. Quench works best in standard potting mixes. If your soil mixture it too chunky due to lots of bark, rocks, dried/live sphagnum moss or made from inorganic media like pumice or lava rock then no matter how well you try to compact the potting media around the sensors they still might not be able to make good contact.

  2. Quench is not in a suitable location in the pot. If Quench is inserted in the middle of very dense roots where the soil has been mostly displaced, the sensors might not make good contact with the soil. Try inserting Quench such that the sensors are away from the most dense roots in your pot.  If Quench is inserted so the sensors are touching the sides of the pot, they might not make good contact with the soil.  As soil dries, it tends to shrink and create an air gap between the soil the pot. Try to keep Quench away from this interface and at the very least rotate Quench so the sensors face towards the middle of the pot.
  3. You are not watering your plant enough. Be sure to water the soil thoroughly until water starts to leak out of the bottom of the pot. It also helps to water close the vicinity of Quench in order for it to stop alarming sooner.  

What plants can Quench be used in?

Quench can be used with any plant that grows in standard soil or peat moss based potting mixes. Quench does not work well in very chunky mixes or inorganic media like pumice because the sensors are not able to make good contact with the substrate.